Mitch was our salesman and he was wonderful to work with. He is very knowledgeable and professional. On the other hand the finance guy was trying to get us to buy all this extra stuff that was didn't fill was necessary and was upset that we didn't want to LOL. We also don't think we should be paying an extra 300+ just for them to put the ATV together when they only sale them put together anyway. Other than that everything else was fine